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Job TitleChief Operating Officer ( COO) / Bangalore,India / Salary :- 2.739 Crore/ annual salary + Benefits
Job Description
  • Position - Chief Operating Officer ( COO)
    Location - Bangalore,India
    Sector- Global IT company
    Job Type - Senior Executive
    Salary - 27390000 INR/ Annual Salary + Benefits
    ** Open for International Applicants/Candidates

  • Our client is a leading Global IT company - that delivers innovative, scalable and secure IT solutions that address the needs of high growth businesses across the globe

  • The company has been empowering organisations to move their IT to the cloud for more than a decade and today provides a portfolio of ground-breaking infrastructure solutions, productivity apps and consultancy services that allow clients to be more innovative, move faster and work smarter than ever before

  • The business is growing fast and has ambitious plans
  • To ensure the business delivers against these, the decision has recently been made to recruit a Chief Operating Officer (COO) - Cloud Computing into the executive team and lead the company's expanding operations team Key Responsibilities- Lead the operations function and ensure the successful delivery, management and support of client solutions, as well as the underlying infrastructure
  • As a key member of the executive team, provide strong leadership and support and encourage the company's values
  • Recruit, motivate and retain a high performing delivery-focused operations team (100+ people)
  • Set clearly defined goals and objectives to ensure the team achieves excellence and grows client satisfaction
  • Develop strong lines of communication within the team, across the broader organisation, with suppliers and most importantly with clients
  • Drive operational efficiencies and ensure both operational and financial goals are exceeded
  • Introduce external bench marking to measure how the function is performing against key competitors
  • Ensure all IT solutions are designed, tested and implemented within budget, on time and to a standard that exceeds defined project requirements
  • Identify ways for the operations team to improve the client engagement model, including the 24x7 client support and IT functions, by ensuring that processes, procedures and controls are in place to deliver 100% client satisfaction
  • Work closely with the other members of the executive team to help define the broader strategy and direction of the company
  • Desired Skills & Qualifications- A minimum of 15+ years leadership experience in IT and professional services, which includes successfully building and managing successful, customer-focused IT operations, service delivery and support functions of a similar size (100+ people) that follow ITIL best practices
  • Proven track record of success within a similar IT Managed Services Provider / Cloud Computing environment, along with an intimate knowledge of related infrastructure solutions (IaaS, PaaS), productivity apps (SaaS) and consultancy services
  • Experience of developing and implementing processes, procedures and controls to improve client satisfaction and loyalty, as well as drive operational efficiencies
  • Leadership experience of incident, problem and change management
  • First-class leadership and people management skills
  • Proven ability to motivate and inspire others to over perform, whilst fostering a culture of teamwork and collaboration
  • Excellent communication skills with the gravitas to build solid, trusted relationships with colleagues, clients and suppliers at all levels
  • The ability to stay calm and perform under pressure and handle complex, urgent matters quickly and efficiently
  • Comfortable working in an entrepreneurial, fast paced environment and at ease with change and transformation
  • Make sure to tell us about the achievement you are most proud of and what you learned from it
  • We cant wait to welcome our new Chief Operating Officer (COO) , so apply today
Skills RequiredIT managed services,cloud computing,iaas,paas,itil,saas,leadership,people management,it operations, service delivery, quality management,infrastructure solutions
Job IndustryGlobal IT Company
Functional AreaSenior Management / Top Management
Job typeFull Time
Experience15+years of exp
Salary2.739 Crore/ annual salary + Benefits